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Shipping & Production

I will always try to ship within the shortest time possible. I ship at least twice per week. Framed and high value items will be tracked.

 See also: Recommended ordering deadlines for Christmas

Shipping rates

Shipping rates are calculated at checkout based on weight and value. I ship items worldwide. 

Examples of pricing  (in GBP):

Framed Word Art - UK: £6.50  //  EU: £16.50  //  USA: £23.00

Canvas word Art - UK: £8.99  //  ROI: £12.99  //  EU: £24.99  //  USA: £15.99

T-Shirt - UK: £3.00  //  EU: £4.50  //  USA: £6.00

Greetings Card - UK: £1.00  //  EU: £2.75  //  USA: £3.75

If you are ordering a large quantity of items I may be able to arrange a bulk shipping discount. Get in touch for details.

Free pickup is available on frames and smaller items if you want to come and collect your purchase in person. Enter the code FREEPICKUPUK at checkout to remove the shipping costs

Rural areas of Canada may have an extra surcharge - I can discuss this with you before or after the order is placed.

 

Made-to-order production times

Many items are made-to-order and most products will take take 3-5 business days to be produced and dispatched. Printed clothing and bags typically take 5 days production.

 

Word Art proofing & production times

Your design proof will usually be produced within 1-3 business days. Once at proof stage, I will require your approval by email before the artwork is printed. Printing and framing takes 3-5 business days before the finished item is dispatched.

It is possible to make 2-3 small amendments at proofing stage. Any major changes which will cause a change to the appearance or structure may be chargeable - I will contact you if this is the case.

Colour proofs can only be used as a guide, as all screens and monitors vary.

 All designs, artworks, photos, and texts are copyright of the artist and are for personal use only, they cannot be resold or redistributed.

 

Shipping times

UK: allow 3-5 business days after dispatch.

Europe: 5-8 Business days after dispatch.

Rest of World: please allow 7-12 business days after dispatch.

 

Undelivered & delayed items

Times are approximate. Somebody must be available at the address to receive the parcel. Although rare, there could be a delay at Customs. The buyer is responsible for any customs and import taxes that may apply. Delivery times are dependent on the postal service, your location and the time of year. I am not responsible for postal delays of any kind. Undelivered UK claims can be made after 15 working days from parcel due date, for Europe Airmail 20 working days, Rest of World Airmail 25 working days.

 

Local Pickup

If you are in the CAMBRIDGESHIRE (UK) area and want to save postage by picking up your order, please get in touch via alichappellorders@gmail.com.

 

Productions Partners

When possible, I enjoy hand printing my products - but this is a luxury! I do also work with a small selection of trusted suppliers in the UK and USA. This helps me produce items more efficiently and save the customer time and money on shipping. All the designs and illustrations still belong to me.